Check the steps ① whether the user network card is disabled, ② check whether the network cable is normal with a network cable tester, ③ replace the optical modem LAN port or other ports of the router and switch to test whether normal. When issues like signal loss, slow speeds, or intermittent connectivity arise, systematic troubleshooting is key. This guide will walk you through diagnosing and resolving common fiber network issues efficiently. Why Do Fiber Networks Fail? Despite their robustness, fiber networks can fail due to:. Using the link you provided, I started the activation process and selected the following option: "Ich habe ein separates Glasfaser-Modem, dann schließen Sie zwei Geräte an. " Next, I was asked for my router model. Since I have a TP-Link Archer AX55 AX3000 Gigabit Wi-Fi 6 Router, I selected "other. This morning my ISP upgraded my Internet connection from a standard coaxial cable and Cisco modem to a fiber optic cable and Hitron modem Model Name NOVA-2004. Despite multiple attempts, the Archer AX6000 v1. At least you can get at its GUI. Many fiber internet problems come from dirty connectors or loose plugs, not major faults.